Refund and Returns Policy
Return Policy
Thank you for shopping with pakzaarsore.com. Your satisfaction is important to us. This Return Policy outlines the terms and conditions for returning products purchased through our website. Please read carefully to understand the return process and eligibility criteria.
1. Eligibility for Return
To qualify for a return:
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- The item must be unused, in its original condition, and returned in the original packaging.
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- An unboxing video is mandatory to validate claims for damaged or incorrect products. You may also request a shipping video for added verification.
2. Return Period:
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- You may initiate a return within 5 days from the date of receiving your order.
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- After the return period expires, we may not be able to process your return.
Non-returnable items include:
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- Personal care items (e.g., beauty products) if opened
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- Used or damaged items (not due to our error)
2. How to Request a Return
To initiate a return, please contact us at sales@pakzaarstore.com with the following details:
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- Order number
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- Item(s) to be returned
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- Reason for return
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- Photo(s) of the item (if applicable)
We will respond within 1–2 business days with further instructions.
